A little help. A better photo.
Find a quick answer, get more from your photos, or send our team a message. You do not need an account to get in touch.
Contact us
What can we help with?
Your message goes directly to our team. We will reply to the email address you provide.
Common questions
Which variation should I pick?
Compare lighting, detail and accuracy against the original. V1, V2 and V3 offer different enhancement styles; V4 is also included for everyone during beta. Pick the version that best represents your actual property, not just the most dramatic edit.
One of the variations says it is unavailable. Did something break?
No. Each model runs independently, and sometimes one provider is busy or declines an edit. The others still finish. Press Transform again in a minute to retry the missing one.
Can I undo a save?
Saved variations sit under the original photo in your Library. Delete any you no longer want from the photo's menu.
Will you change the layout of my property?
Standard enhancements are instructed to preserve the structure, furniture and fixtures, and results are checked against the original. AI can still make mistakes: review every image before publishing. Virtual staging and twilight are separate, intentional effects; follow your listing platform's disclosure rules when using them.
Do I need a paid plan to try it?
No. New accounts receive 50 welcome credits without a credit card. Paid plans add monthly credits, and subscribers can buy top-up packs. Visit Pricing to compare the options.
Prefer email? 5star.photos@allurahomes.com
How it works
- 1
Upload
Drop in one photo or a whole listing. JPG, PNG, WebP and HEIC all work. We detect whether each shot is indoor or outdoor so the right fixes are applied.
- 2
Enhance
Open a photo and press Transform. The models included in your plan each create a variation. Compare the results, check that the property is represented accurately, and choose your favorite.
- 3
Download
Download full-resolution, watermark-free files ready for Airbnb, VRBO, Zillow or your own site.
The variations
Every transform runs your photo through 4 different AI models at once. Each has its own personality, so you always have a choice.
- V1
OpenAI's earlier image model. Balanced, faithful room enhancements.
- V2
OpenAI's newest image model for the sharpest detail and finish.
- V3
Google's latest image model. Strong on light, color and composition.
- V4
OpenAI's GPT Image 2.5. Beta model, included for everyone during the beta period.
Credits
Every new account starts with 50 welcome credits. Credits are spent on the actions below and your balance is always shown in the header. Plans refill credits monthly; top-up packs add more whenever you need them.
- Upload a photo
- 1 credit
- Transform (all models in your plan)
- 10 credits
- Save a variation as a working image
- 1 credit
- Download hi-res
- 3 credits
Getting a great source photo
- Shoot in landscape at roughly 3:2. Listing sites crop portrait photos.
- Turn on every light in the room, then let the AI balance the colour temperature.
- Stand in a corner at chest height and include two walls for depth.
- Tidy first. The AI removes small clutter but works best on a clean scene.
- Upload the original file, not a screenshot or a compressed message attachment.